**Shipping Policy**
**1. Free Shipping**
We are pleased to offer free shipping on all orders, regardless of the purchase amount. Here's what you need to know:
- **Processing Time**: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- **Shipping Time**: Depending on your location, you can expect to receive your order within 7-10 business days after it has been processed.
**2. 14 Days Free Return**
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy:
- **Eligibility**: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- **Return Period**: You have 14 days from the date of delivery to initiate a return.
- **Return Process**: To start a return, please contact our customer service team at pelvicexercise1111@gmail.com with your order number and the reason for the return. We will provide you with a prepaid return shipping label.
- **Refunds**: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
**3. Exceptions**
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (like beauty products). Please get in touch if you have questions or concerns about your specific item.
**4. Damages and Issues**
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
**Contact Us**
If you have any questions about our shipping and return policies, please contact us at pelvicexercise1111@gmail.com. We are here to help and ensure you have a positive shopping experience with us.
